I allowed three students to submit their papers late. They did so and I can view their submissions on Turnitin and on the Assignment page, but their submissions do not show up in Grade Book or in the Speed Grader.
I found an article from FSU's Canvas Support Center describing a known issue with TurnItIn not adding submissions to speedgrader or the gradebook because of students leaving the submission portal open too long before submitting their assignment: Known Issue: Turnitin Submission not appearing in SpeedGrader or Gradebook - FSU Canvas Support Center
Their only solution is to have the student resubmit the assignment.
Since it has only happened to three students, you could just download their submissions from TurnItIn, make any corrections in MS Word, email it back to them and then input the grade manually in the gradebook.
Hi Jack Collens, this is our university's first semester using Canvas and we have found that some students are logging in to the Turnitin website and submitting directly from there. This has caused the same issues as you described above. It is difficult as for some of our students this was the normal submission route and some students are still required to submit directly through the Turnitin website.
We have spoken to Turnitin reps and they have advised there is no way to stop students submitting assignments directly through the website. To minimise this happening we have communicated heavily to teaching and support staff advising that they clearly call out in all Turnitin assignments in Canvas that students must not login to the Turnitin website to submit their assignments. We have also provided student focused guides for Turnitin assignments in Canvas that can be provided to students where necessary.
There are two options we advise academics of when students have submitted directly through Turnitin:
1. Adjust the assignment dates in Canvas to allow submissions to be made and ask students to resubmit directly through Canvas.
2. (This is not our preferred option) grade all assignments in Turnitin grademark. The grades for all submissions made through Canvas will then autopopulate in Canvas, those submissions made directly to Turnitin will require grades to be added manually in Canvas.
You could also do as Nick Salamun quite rightly advised.
What's most suitable in your instance depends on what feedback and level of consistency in grading is required for this assignment and overall for your course.
Hope this helps,
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