How can I forward Canvas email messages to school administrators/security who are not included in my
Canvas course lists? I need to forward a series of conversations with a student to security.
Hello Lisa Peck...
The short answer is that you cannot do this from within Canvas. First, Canvas does not have e-mail. The Canvas "Inbox" is also sometimes referred to as "messaging" or "Conversations". It's meant for conversations to happen between you and your students in your courses...not for communication outside of the class. So, if you need to forward one or more messages, your best bet will be to copy/paste those messages into your school e-mail client (such as MS Outlook) an then send your message from there. Hope this helps, Lisa.
Helpful reply, yet sadly insufficient process. Although whatever entity may wish to receive such records may be glad to see that dialogue, the fact that copy/paste was used also implies there is room for someone to alter the content being presented. What we really need here is a way to provide accurate, inalterable, documentation of a conversation -- be that downloaded as a file archive of the back-and-forth, or some other content-capture that doesn't require taking multiple screen shots, AND being able to send that dialogue to someone, either within Canvas or not.
I'd be more happy to see the "archive" tool actually create a file for download.
Unfortunately, I don't have time to work up a well-conceived "idea." Someone else?? Please?
Retrieving data ...