Jessica Sowalsky

Canvas Catalog Maintenance for Payment Gateway on Monday, October 29th

Discussion created by Jessica Sowalsky on Oct 11, 2018

Canvas Status Update
Scheduled Catalog maintenance on 10/29/2018 at 10:00 PM MDT (4:00 AM UTC)

 

Hi Admins—
 
We'll be performing maintenance on the Canvas Catalog Payment Redirector on Monday, October 29th starting at 10:00 PM MDT / 4:00 AM UTC. Your users will not be able to process payments for catalog listings or programs for up to four hours during this maintenance event. Features not relying on a payment provider will be unaffected during this time.

 

The purpose of this event is to significantly upgrade the technology stack supporting Catalogs Payment Redirector service. This upgrade will make the service more stable and performant and allow our engineering and professional services teams to innovate upon, extend, and customize the product to better meet customer needs.
 
Please contact your Customer Success Manager if you have any questions or concerns.
 
Thanks,
 
Canvas Support

Outcomes