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Student enrollment difficulties

Question asked by RYAN MCCOY on Oct 17, 2018
Latest reply on Oct 26, 2018 by Kona Jones

How does the instructor re-enroll a student who has forgotten their password using the student's same email address originally enrolled with?  After accepting the emailed course invitation, Canvas automatically sends them to the login page - bypassing the complete enrollment process (i.e. create username, time-zone, password, etc). In other words, without a enrolling a new email address, the student seems lost in the Canvas matrix.  Any help would be greatly appreciated!  Thanks.

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