I gave a quiz in Canvas and the grades of 3 students did not get recorded to Canvas. Is there an easy explanation for that?
Hi Matthew , and Welcome to the Canvas Community!
I am sorry to say that the most likely explanation is that the students did not actually attempt the quiz. The next most likely solution is that they were off-line when they attempted the quiz.
You can verify that a student submitted a quiz, and you can learn how at How do I view a context card for a student in a course? Although you can also do the same from within SpeedGrader, and likely much quicker and easier. If SpeedGrader does not show a submission for the student, then the student did not submit - plain and simple, and I have never seen it fail in six years. You can also verify that a quiz attempt was made by using the Moderate this Quiz page, and you can learn more at Once I publish a quiz, how do I use the Moderate Quiz page? Finaly, your Canvas admin can actually drill a bit deeper (not much, but a bit) on their side, by examining the page views file for the students.
If you have verified the student submission, but no score is showing; and instead you see the rocket ship icon, this means that there was a scoring problem usually caused by a change in the quiz itself after the student submitted. If this is the case, then open that quiz in SpeedGrader for those three students and click "Update Score".
I will tell you, if you are new to online teaching, that it is quite common for students to claim they did something, while in reality they did not - the blame the tech syndrome, I like to call it. I have found that the "syndrome" is suddenly cured when they learn that almost anything and everything they do online is tracked - another miracle of modern medicine!
I hope this is helpful.
Kelly I am just complimenting you on your help with this person!
- Jack Boyles
Jack, that's so nice! Did you know that you can give a compliment to a member in the form of a badge? Check out How do I give a badge to another user in the Community?
Yes witch I am going to give you a badge for helping me out so much. Thank you!
P.S I am going to give you some points also for helping me out!
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