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Canvas Cases - Satisfaction Survey

Question asked by Alexandre Schneider on Oct 24, 2018
Latest reply on Oct 25, 2018 by Alexandre Schneider

Hi Canvas Community! 

I was playing around the REPORTS inside Cases and realized a report: Case Satisfaction.

 

It is a survey that a user receives after his ticket has been closed? If yes, where i can configure this survey? It's a excellent feature to have.

 

Regards,
Alexandre Schneider.

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