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My people page has a bunch of students identified as long numbers. Can I get that page to show me their names?

Question asked by Robert Batzinger on Oct 30, 2018
Latest reply on Oct 30, 2018 by Kona Jones

I cannot seem to find the answer to this one. I have sent out email invitations and student take enrolled by clicking on that link I see their name as Name and email address as login ID. However, I have a number of students where the Name is a long number:  


and the login ID is another long number



When I click on the details for those students I see the email addresses and the name as a separate field.  I cannot seem to edit my view as a teacher to be able to see the student by name. Is there any way to correct or is it policy that names are redacted to long number for some privacy issue.  Is there a way to prevent this from happening?