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Why is Arc failing to upload a video?

Question asked by Debra Sharkey on Oct 30, 2018
Latest reply on Apr 10, 2019 by Debra Sharkey

Today I recorded a 17 minute video and tried to upload it to Arc as I normally do.  I got a message that the upload failed and was asked if I was on a "restricted network at a school or a business?" The drop-down box offers a "retry" which I've tried many times and it still fails.  Bummed I'm going to have to record this entire piece again.