Stefanie Sanders

Should I create a question or a discussion? How is the "Correct Answer" flag applied?

Discussion created by Stefanie Sanders Administrator on Jul 23, 2015
Latest reply on Aug 8, 2015 by Stefanie Sanders
Branched from an earlier discussion

As a result of a question posed in the Q & A space, a question was quickly--perhaps too quickly--marked with a Correct Answer flag. In response to John Buell, I took full blame for quickly marking that question with the Correct Answer flag--mainly because in that case, I felt that Chris Hofer's suggestion to contact support was the best approach for something this specific and one that we in the Community could not readily replicate. Even so, a question with a Correct Answer flag doesn't disappear from view, and when a question is well tagged, it will remain prominent in search results. (By the way, here's the original question--now a discussion--that sparked the exchange: Canvas iOS App Lag? Delays seeing new course edits? )


This gave rise to John's question below: When is a question a question, and when is it a discussion? How and why do questions get a Correct Answer flag?


Message was edited by: Stefanie Sanders