One of my students submitted the wrong assignment and wants to undo their submission. How do I delete it so she can resubmit the correct one?
It's not possible for a student or teacher to delete a file that's been submitted to an assignment. However, as long as the due date for the assignment hasn't passed, the student will be able to submit a second file. You can then grade this and ignore the first submission.
If you really need the first submission to be removed, Instructure's engineers should be able to do this if you submit a support ticket but in my experience, they won't do this at the request of a teacher. They will want your college's Canvas administrator to submit the request on your behalf.
Thank you, Steve, I'll let the student know they can submit another file.
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