AnsweredAssumed Answered

New course visible under under wrong account

Question asked by Alexei B on Nov 13, 2018
Latest reply on Nov 19, 2018 by Suzy Jackson

Hello!

After last refresh of our Canvas Beta environment weird situation developed:

We have main account A and a child account B (actually grand child)

I am an admin for the child account.

If I create a new course under child account B I don't see it under B, but I can find it under parent account A.

However course sub account is set correctly to B.

In the production environment everything works as it did before: If I create new course under account B it shows up under that account.

What could be the reason for this behavior and how to fix it?

 

Thank you very much!

==================================

Apparently there was an issue with the system.

Beta had stalled on several jobs, At the end of the day everything started working, and a bunch of my "lost" courses appeared without any further actions from me.

 

Thank you everybody for the help.

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