Dear Canvas community,
Suddenly, when I download submitted files fro students, Canvas will rename then replacing the spaces by + signs, so it the submitted file is "Name Of The File.docx", what I get is "Name+Of+The+File.docx". This never happened before. Why is this happening and how can I fix it?
Cheers,
Javier
Hi and welcome to the community,
I've tried replicating the issue but in our case the file names don't get thees + signs.
So i suggest you doublecheck if this is the case for more assignments. If so you should send in an support ticket to maybe get an explanation.
Lars
Javier Hernandez 
Hi Stephanie, I did as suggested, I sent a ticket saying that I wanted to be added to the engineering ticket related to the + signs, but I haven't received any information yet. What can I do? Is this going to take a long time? It is really inconvenient having to rename all files to delete the + signs...
Did you find a solution? I have the same issue...
Javier, you should have received an email confirmation of your ticket; you can reply to that email requesting a follow-up on the status.
Javier Hernandez
Welcome to the Canvas Community! Over the last month, our teams have been making improvements to the backend of Canvas, one being how Canvas manages files. Our team recently discovered spaces aren't included in the download files, and they've created an engineering ticket to resolve that behavior. If you would like to be notified with updates, please submit your own help ticket (How do I get help with Canvas as an instructor?) and in the description field request that your ticket be associated with the existing engineering ticket.