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I recently uploaded several Blackboard 6/7/8 export zip files, and all files have been been in queue (or queued) for over an hour. Can someone explain to me what is going on and how can I fix this problem?

Question asked by Joveille Clark on Nov 20, 2018
Latest reply on Nov 21, 2018 by Stuart Ryan

In the past, I have used the ExamView Pro App Version 6.21 in order to create assessments for Angel (a Blackboard platform).  I have recently discovered that Canvas will import Blackboard 6/7/8 export zips files and place them in a question bank. Therefore I tried to upload the other 19 assessments (Blackboard files) to Canvas but each assessment states that it is in a queue. These assessments have been in the queue for over an hour. How do I fix this problem?