Dear fellow Canvas users,
Our group uses the basic Canvas conference software Big Blue Button to host online tutorials. The tutor uploads a presentation file, usually in ppt or word. A couple of students in classes this week have had difficulty in downloading the ppt file successfully, reporting that the file is displaying gibberish rather than expected text.
Any suggestions or workarounds?
Regards
Angela
Hello there, Angela McLoughlin...
I am not exactly sure of an answer for you, but I wanted to let you know that I am going to tag Fred Dixon from Blindside Networks in my reply in hopes that he might be able to shed some light on your question. I hope this will help you, Angela.