I work in Technical Support for a company that utilizes Canvas. One of our clients recently advised that a submission was not being marked as late. Upon review, the initial submission is marked as late, but subsequent attempts remove the Late Submission marker in the Gradebook. Is this something that is a noted issue within Canvas?
To clarify, an initial submission that is past the due date will mark in the Gradebook with a pink-ish hue in the grade box, and hovering over the grade box for that particular assignment and student will show "Submitted Late". However, any subsequent attempts after the initial submission will remove that Late Submission marker in the gradebook, so that it is not easily indicated that the submission(s) were late.
Please advise how we can resolve this moving forward.