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Making up an incomplete from last year.

Question asked by Albert Cinelli on Nov 30, 2018
Latest reply on Dec 1, 2018 by Kona Jones

I have a student from last year who wants to make up an incomplete from last year.  He seems to be blocked from taking the exam from his classes Canvas site even though he can access the site.  Can I open the exam from last year to let the student take it?