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Events not showing on calendar anymore

Question asked by Shilo Maack on Dec 4, 2018
Latest reply on Jun 2, 2020 by Francisco Chaparro

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I cannot see certain course information on my calendar information on the Student app anymore. I didn't change anything and all of a sudden I don't see events and assignments from one of my classes on the calendar. I don't know where to look to see what happened. But, like I said, I didn't change anything and about 3 weeks ago one of my classes disappeared from my calendar (and only in the app, the desktop version is fine). I reset my cache, the only thing I haven't done is deleted the app and reinstalled it. I am running iOS 12.1 with Canvas version 6.4.2

ysmalls

Dec 5, 2018 6:39 AM

Correct Answer

Hi Shilo Maack,

I have not had this issue reported to me and I'm not able to replicate and I'm on the same version app as you, I would suggest submitting a ticket for this issue.

Have a great day.

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ysmalls

Dec 5, 2018 6:39 AM

Hi Shilo Maack,

I have not had this issue reported to me and I'm not able to replicate and I'm on the same version app as you, I would suggest submitting a ticket for this issue.

Have a great day.

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Shilo Maack Dec 6, 2018 6:20 AM

Uninstalling and reinstalling the app didn't help. I finally unstarred the course from the dashboard, starred it again and it now works.

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Nate Armstrong

Jan 3, 2019 2:53 PM

Hi Shilo Maack,

Thanks for reporting this issue. I was able to reproduce it and we are working on it now. It should be fixed in the next release.

Thanks,

Nate

iOS Team Lead

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Francisco Chaparro Jun 2, 2020 9:15 AM

I have the same problem but I found the reason. Why events don't show up in students' calendars? When you create an assignment for the X class, it automatically assigned to the X class, so students in that course can see the assignment. Now, when you create an event, Canvas automatically assigns the event to YOUR calendar, not the X calendar. All you need to do is click the event and then edit. From the Calendar tab scroll down until you find the class you need the even to be posted and seen, in my example scroll to the X class, and voila, is available now for students.

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ysmalls Dec 5, 2018 6:39 AM
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Correct Answer
Hi Shilo Maack,

I have not had this issue reported to me and I'm not able to replicate and I'm on the same version app as you, I would suggest submitting a ticket for this issue.

Have a great day.
1 person found this helpful
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Shilo Maack Dec 6, 2018 6:20 AM
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Uninstalling and reinstalling the app didn't help. I finally unstarred the course from the dashboard, starred it again and it now works.
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Nate Armstrong Jan 3, 2019 2:53 PM
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Hi Shilo Maack,

Thanks for reporting this issue. I was able to reproduce it and we are working on it now. It should be fixed in the next release.

Thanks,

Nate
iOS Team Lead
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Francisco Chaparro Jun 2, 2020 9:15 AM
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I have the same problem but I found the reason. Why events don't show up in students' calendars? When you create an assignment for the X class, it automatically assigned to the X class, so students in that course can see the assignment. Now, when you create an event, Canvas automatically assigns the event to YOUR calendar, not the X calendar. All you need to do is click the event and then edit. From the Calendar tab scroll down until you find the class you need the even to be posted and seen, in my example scroll to the X class, and voila, is available now for students.
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Events not showing on calendar anymore

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