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Surveying Browser Issues

Question asked by Dakin Burdick on Jul 28, 2015
Latest reply on Nov 15, 2017 by rogrant@nmsu.edu

Is there a list of the current issues with various browsers? I've seen the guide regarding browsers (Which browsers does Canvas support?) but about 75% of our user problems derive from browser issues. Firefox works the best, and we've had no problems at all with it. Chrome generally works well, but yesterday we tried audio and video messages in the email system, and Chrome did not work there. Internet Explorer and Safari have caused issues with students attempting to submit assignments. Safari is the worst, because even the faculty have problems with that. Sometimes it doesn't show options that should be there. I know Instructure claims that Canvas works with all browsers, if they are up to date, but that has not been our experience. Now we're preparing for new student orientation and we want to be sure to give students the best possible advice about browsers. Help?

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