AnsweredAssumed Answered

Troubles with Badgr

Question asked by Alexander Mitchell on Dec 13, 2018
Latest reply on Dec 13, 2018 by Alexander Mitchell

Hello, all!


I'm a new Canvas admin and I'm having some frustrating issues with the Badgr LTI.


We've set up Badgr to experiment with badging in a Canvas Orientation course, and it was working perfectly for a while, but as we began to run the second group of faculty through the course, it stopped awarding badges and we began seeing the following error message when trying to access the Badgr interface through Canvas:

Error message

We've removed and replaced the LTI, we've checked the modules themselves, and tried all the things I could think of.


We've reached out to Badgr and Canvas without much luck, so I'm hoping this is something others have seen?