John Buell

Arc inappropriately sharing student group videos to all users

Discussion created by John Buell on Dec 17, 2018
Latest reply on Apr 4, 2019 by John Buell

We have Arc and Canvas; we have discovered that anyone sharing a video in a student Group discussion/page/etc. causes the video to be visible to all users in our account via an institution-wide account. We have submitted the issue but I wanted to see if other Arc/Canvas users are experiencing this as well, and if so whether we could band together to increase the pressure on Instructure to fix. This issue is a huge FERPA issue since class-specific videos are being shared outside of the class. We have raised issues in the past with the product manager, but he seems to have very little interest in acknowledging or addressing Arc issues.