I'm trying to submit work today on canvas but everytime I try to upload my file it just says "submitting".
It's been like this for 15 minutes and no change. Is this a problem with Canvas, my file or my tutor?
Hi Marie and welcome to the Canvas Community! Did the file ever go through? An issue like you are submitting could be do to a number of factors such as an issue with the file size, internet speed, or something not working correctly in the web browser itself or Canvas. I normally suggest that someone wait a bit and if it doesn't submit try again in a different web browser (such as Chrome and Firefox). If the file still won't submit, a good idea is to report this to Canvas Support so that they can look into what is happening. I tell students in my class if an issue arises, to contact Support but then let me know what problem they are experiencing and that they are contacting Support so that I am aware as the instructor to the issue.
I hope the file has already submitted or it is resolved soon! Best wishes!
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