When students send an email via the Help Corner "ask your instructor a question" do those with a TA role also receive a copy of this email?
Hi Heidi Dickens...
I've not tried this out myself, but according to this Guide, it appears that students would be able to send their teacher or TA a message: How do I get help with Canvas?
As it happens, I tested this again yesterday. TAs in a course, as well as custom roles based on TA for members of the same course, will receive all Ask Your Instructor a Question messages for that course.
Rob Ditto If the student is restricted to a section, will their message still go to all of the Teachers and TAs and any course role based off of the Teacher or TA role even if that Teacher or TA isn't enrolled in the student's section?
Lisa Bax, since my message roughly two years ago, our institution decided to hide Ask Your Instructor a Question in our Help menu. Despite that, I did a brief test on our beta instance and found that the answer to your question, unfortunately, is "Yes."
That's what I was seeing when I was testing it out, too. Darn.
Well, I appreciate you responding!
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