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ARC crashing during a simple screen capture video with simple cut edits.

Question asked by Robin Azzouz on Jan 9, 2019
Latest reply on May 31, 2019 by Robin Azzouz

After I record a screen cast video in Canvas ARC and it edit it, my system freezes after doing simple cut edits throughout the video.  I don't have any other programs running and I've had to restart and start all over to only have ARC crash on me again.  My video is not complicated.  It's about 8 minutes long and I've been cutting out parts to decrease my video length and it freezes on me.  I let my system sit all night on but nothing changed.  I checked the CPU usage and nothing is running in the background.  I'm not sure about my RAM as this is a work laptop and I'm limited to what I can do.  Thanks!