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Why am I now unable to create a rubric, when I just did yesterday? The points sections aren't functioning!

Question asked by Kim Silfven on Jan 9, 2019
Latest reply on Jan 11, 2019 by Eric Werth

I am unable to create a 5 -criteria rubric with 5 point-ranges (from Exceeding Expectations down to Unsatisfactory).  When I was finally able to literally "trick" the system into letting me actually complete the first criterion with 5 point-ranges (after 6 tries!!), I could add another criterion, but then only was able to put in 2 point-ranges! This is frustrating, since I have done this many times before! What is going on?