I am unable to create a 5 -criteria rubric with 5 point-ranges (from Exceeding Expectations down to Unsatisfactory). When I was finally able to literally "trick" the system into letting me actually complete the first criterion with 5 point-ranges (after 6 tries!!), I could add another criterion, but then only was able to put in 2 point-ranges! This is frustrating, since I have done this many times before! What is going on?