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User name, Password and Join code for logging in Canvas app.

Question asked by Chanyapat Phuripakathorn on Jan 10, 2019
Latest reply on Jan 10, 2019 by Kelley L. Meeusen

I downloaded Canvas application in my IPhone. I tried to log in with Email and Password that were sent from   From this password, I could log in to but this password was not success for Canvas application in my IPhone. Are they the same password ? if not, how should I get it?  I tried to search the answer and I found this sentence "if you need to create an account in Canvas but have not received your join code via email, please contact your instructor or institution for help with logging in.I would like to have my join code for log in. Can you recommended me if I should contact someone?

Many thanks in advance for your reply.