I've st up several Modules using the web mode, and added a prereq - stus must complete the first module before getting to access any other modules. HOWEVER in the Android mobile app, they're all open with no pre-reqs. How do we fix this?
This might be an issue support is not aware of, best option would be to submit a ticket to support.
Have a great day.
I just tested this on my Android testing device with the latest version of the Android app and the items are locked. They aren't greyed out, like the web, but when I tap on an item I am told that I need to complete a pre-requisite to be able to view this content. Is this happening to all Android users or just one or a few? Maybe you can attach a screenshot of the issue so I can further. Either way, if you are still having the issue, you should put in a ticket with Canvas or you local tech support. Thanks.
Hi Emily Schmidt,
Just checking in again to see if you were able to figure out this issue. Let us know if we can help.
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