My school uses Duo when logging into their website. When I try logging into the Canvas app it goes through the first login fine but the Duo screen is blank when it pops up. There's no option to put in a pass code. How can I use this app if I can't log in?
michael, are you Admin, teacher, or a student? Depending on the answer, this is something you would want to address with Canvas Support at your school - unless you are Support at your school! In that case, I’d take a slightly different route!
please let us know your role so we can better assist you! Kona
I am a student.
I agree with Kona that your best route would be to contact your local tech support. We use Duo on our campus and sometimes there are small issues that can be cleared up pretty quickly.
For your school, here is the Service Desk information: https://servicedesk.msstate.edu/TDClient/home/
michael james,
I agree with Kona that your best route would be to contact your local tech support. We use Duo on our campus and sometimes there are small issues that can be cleared up pretty quickly.
For your school, here is the Service Desk information: https://servicedesk.msstate.edu/TDClient/home/