AnsweredAssumed Answered

Can't add users who do not have an account. Help.

Question asked by Aaron Black on Jan 14, 2019
Latest reply on Jan 14, 2019 by Kelley L. Meeusen

I am having trouble with adding users who do not yet have an account. I have followed the procedure "click on people tab" > "+ People" > Send the invite via e-mail, but no one has received the e-mail. 

 

I saw a suggestion to add them manually by using the admin tab but I do not have an admin tab. I am the person setting this up so if I should have an admin tab please advise on how to get one (I am using the free for teacher version, if that matters). 

 

Please advise on how I can add users, or fix the issue of e-mails not being delivered that are sent out from CANVAS. 

 

Thank you.

Outcomes