We are having issues with analytics. We have lots of SCORM packages (authored in either v2 or v3 of Storyline) and the bulk of them are sending a percentage back (based on Storyline's results slide, which is an included feature in the software).
The problem is that analytics doesn't count a percentage being recorded as participation. Which makes no sense whatsoever.
Instructure support, when I asked them the above question, said to ask here. And basicallt said that if a package wasn't sending an 'end' instruction to the vle, it's harsh to assume that a percentage has to be an interaction. But I'm not really buying this, so can someone either tell me what is missing (that isn't obvious or documented) or how to word a 'fix this' idea (I already have another analytics issue to report, in terms of how the data is displayed visually).