I am trying to upload a 408 MB video in the .mp4 format but it never stops saying "submitting". What do I do?
Hi there, Amber Hopkins-Smith Welcome to the Canvas Community!
I did a quick scan of the Community and can't find a max file size limitation. With that said, your video file is very large. Depending on your network connection (wired vs. wireless) and speed of internet, you may run into some issues with large files uploading. Have you had issues before? Did you contact Canvas Support by chance?
For reference, here is the Canvas File Quota PDF.
Amber, while your mp.4 file falls below the media file limit, I wonder where you're trying to upload it. If it's to your personal files, you might have already exceeded your quota. As Kenneth advises, Canvas Support is in the best position to troubleshoot this for you.
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