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What happens if I change an SIS ID for a user (student)?

Question asked by Mary DeGraw on Jan 24, 2019
Latest reply on Jan 25, 2019 by Mary DeGraw

We have a student who loaded into CANVAS with a SIS ID number from our ERP/SIS.  But since then her ID number has changed but our import file isn't updating the SIS ID, so this students can't access anything in Canvas. 

 

What is the best way to go about making this change but also keeping her history?

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