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Not authorized to send an Inbox message to a course section

Question asked by Leonardo Mancillas Martinez on Jan 29, 2019
Latest reply on Jan 30, 2019 by Kona Jones

Hello Canvas community,


My team and I received a request earlier that a TA just brought on board to the course was unable to send Inbox messages to the student in his section. When trying to send a message the TA mentions he cannot send the message as there is a warning that says "user not authorized to perform that action" (see attached screenshot)


Has anybody else experienced this issue in the past?