HI! What's the canvas hotline number to call for immediate assistance?
Hello Rusikjan!1 Honchar Welcome to the Canvas Community. Thanks for posting your question. I am not 100% sure on this, but I think it may be the case that each school has a unique Canvas toll-free phone number (or I believe some schools route help calls to an on-campus help desk?) I would first suggest you use either of these to Guides to look through your Canvas help menu to see if there is any contact information there:
How do I get help with Canvas as a student?
How do I get help with Canvas as an instructor?
Next, I would suggest that you reach out to your school's Online Learning department (or a similar department name) where you could speak with a local Canvas administrator who might be able to help or give you a phone number of the Instructure help desk staff. Sometimes, your school's website may also have a page or two specifically dedicated to online courses, and often there are ways to contact either people on campus or other ways to contact Instructure directly.
I hope this information will be of some help to you. Good luck!
This may be useless since I don't know how Harvard does things, but I found this site Canvas Course Websites for Harvard | Academic Technology for FAS. Near the bottom, it says to get 24x7 Live Help (online chat or phone) from the Help link inside Canvas.
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