Hello Good evening,
My name is Prince and I'm a canvas admin at Akilah Institute.
I have failed to SIS Import my csv enrollent file and it gives me this message.
May you please help me on what to do ?
I have been able to succeed but through another way. I uploaded the Excel file to Google Drive, opened it through Google Sheets, downloaded it as a Comma-separated values (csv current sheet) and then made the SIS Import.
This really worked.
I was recently tripped up by a similar issue. If you are saving your CSV from Excel, please note that there are two CSV format options, not near each other "Save as type" drop-down menu. Choose the one that does not say "UTF-8" in the name. I hope this helps!
Retrieving data ...