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How do I get Canvas Mobile to properly launch Pearson's My Math Lab?

Question asked by Alec Hiber on Jan 30, 2019
Latest reply on Jun 25, 2019 by

The Canvas Mobile app will not launch My Math Lab. I'm using Android on a Samsung Galaxy Note 9. I have had to use the work around of using the Pearson eText app instead. Also, I can use the symbol at the top of Canvas Mobile to just launch on my mobile browser but its preferable to just use the app. I already contacted Pearson and they couldnt troubleshoot from their end (obviously). Thank You!