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Canvas modules file upload failure

Question asked by liz.frothingham on Aug 7, 2015
Latest reply on Aug 17, 2015 by Renee Carney

Hello all -

 

Every time I try to upload a file to the "module" section of Canvas, I am met with an error message stating that the file cannot be uploaded..."échec de création d'un élément" in French (as our system is French language based).  Is anyone else encountering this problem with file uploads?  Are there other ways of uploading files ?  Could this be a space issue ?  We have already tried changing browsers and have verified that both Chrome and Mozilla are up to date.  Changing users also did not resolve the problem...neither did deleting extra files to make room.  Any help would be appreciated.  Thanks !

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