AnsweredAssumed Answered

Respond to messages from outlook

Question asked by Brian Turnbull on Feb 3, 2019
Latest reply on Feb 4, 2019 by Michael Zimmerman

Hello, I am an instructor trying to respond to student Canvas messages from the Outlook desktop client. Every time I respond I am told "To reply to Canvas messages from this email, it must first be a confirmed communication channel in your Canvas profile. Please visit your profile and resend the confirmation email for this email address." However, when I go to Canvas settings/ways to contact it looks like my email is confirmed:


And I can't figure out how to resend the confirmation email. Can you walk me through it? Thanks, Brian