Anyone running into this when trying to make a video comment in the speedgrader using Chrome v71? Got a fix or workaround?
Hey there, Clint Jacobsen Thank You for posting your question. I'm not sure if this applied to you at your school, but for me, I am on a VDI (Virtual Desktop Infrastructure) system at our Tech College. I have a Windows 10 machine, but when I turn on that PC, I actually log in to our VDI where we are on Windows 7 Enterprise. I do have a web cam connected to my Windows 10 PC, but very often when I am logged in to our VDI and want to use the web cam, it just doesn't work with Canvas. I see screens similar to yours ... especially when trying to record video in Arc. The only solution I've found so far is to be signed out of VDI completely (going back to Windows 10 on the local PC) or using my web cam on my personal laptop at home. I am hoping that when I am eventually upgraded to VDI 2, these web cam issues won't be an issue any more. Again, not knowing how your IT department has configured your computers, I'm not sure if this would apply to you...but I wanted to pass along the information just in case. Hope it helps.
We are experiencing the same issue. We are working on Chromebooks where it is happening mostly. I have worked with Google Support and Canvas Support. We were told to block Flash which I have done and we are continuing to have that same message popup randomly. We are seeing it in Assignments and Quizzes when students are trying to video themselves. I just updated my Canvas tech support to include your comments as well, Clint.
We are also experiencing this issue on our enrolled Chromebooks, when students are trying to video themselves. Any solutions?
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