AnsweredAssumed Answered

How do I get sounds with push notifications for iPhone

Question asked by Allie Carpenter on Feb 8, 2019
Latest reply on Feb 9, 2019 by

I am using Canvas (student) on my iPhone 6, IOS 12. I have push notifications enabled with the sound toggled on in the Canvas notifications settings on my iPhone. When I get a push notification from Canvas, there is no sound. All other aspects of receiving notifications are ok.  I have submitted three tickets to Canvas Support and have yet to get the issue fixed. 


I have deleted and reinstalled Canvas. 
I have deleted  the Canvas for IOS access tokens on my browser before reinstalling Canvas on my iPhone. 

iphone app push notifications soundSeth Johnson