AnsweredAssumed Answered

Screen Recorder Launcher: Failed to download latest version!

Question asked by Chris Nelson on Feb 12, 2019
Latest reply on May 5, 2019 by Brad Turney

Some of our users are experiencing the following issue:


Screen Recorder Launcher will not allow for screen capture in Canvas/ARC

Error states:
Screen Recorder Launcher: Failed to download latest version!

Please check your internet connection, ant-virus, or firewall settings and try running again.
(error: updatejars)


I have attempted uninstall/reinstall, use different browsers


Has anyone found a fix?