AnsweredAssumed Answered

Need course ID to purchase eText/etc access?

Question asked by Nicholas Puleo on Feb 19, 2019
Latest reply on Feb 19, 2019 by Belinda Stutzman

Hi guys,

 

My trial for an eText+MyLab and Mastering has expired and I am not eligible for continued access at no additional cost (to my knowledge). I went to purchase full access through the course on Canvas but have to input a course ID to finish registering - this is something I understood teachers provided on their syllabus? I don't recall having this issue before with getting online access.

 

My professor replied to me as follows: "Please contact the Canvas helpdesk to resolve this issue. You need to gain access to MyLab and Management via the Canvas course site and hence you do not need the course ID." I figured there's something simple I'm overlooking and hope you guys could point me in the right direction.

 

Thanks!

Nick

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