What is the lag time between a teacher entering a grade in the Canvas grade book with the overall grade updating and the student seeing the updated overall grade in their account?
There should be little or no log time between when the instructor updates a grade and when that grade is visible to the student. However, it is possible that the student's web browser might cache the old value rather than retrieving the new value from Canvas right away.
Instructure has some instructions on clearing the browser cache atHow do I clear my browser cache on a PC? andHow do I clear my browser cache on a Mac?
Thank you Mike! That makes sense. Students were staying logged in for a few days at a time. We had them log out/log back in to refresh everything and it seemed to work. Didn't think about the cache. I will make sure to have teachers share that with their students. Again, many thanks!
Ed Tech TOSA
Buena Park School District
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