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Office365 LTI document view/print

Question asked by Ahmed Katsha on Feb 26, 2019
Latest reply on Oct 4, 2019 by


I am adding Word/PDF document to Canvas through the external tool for Office365. However, when students and I open the document it doesn't give any option for download or print. It appears as a web page that all of its features has been disabled. Even right click doesn't show any menu. Is there a way to overcome this? 

I tried to add a document from Google drive and I could download it. Thanks