For some reason the buttons for adding comments, highlighting, strike through, etc. are unavailable in one of my canvas assignment in speed grader. How can I make them available?
Hi Peter Robinson Welcome to the Canvas Community! I am 99% certain that the issue is caused by the fact that the student submitting it as a text entry rather than as a file, such as a Word document or PDF. If you check this online lesson in the blue area at the top, it is stated:
Annotation tools are not available for text entry assignments.
While there is nothing you'll be able to do with the specific assignment in question this time, my recommendation is that in the future you do not enable the checkbox for Text Entries when setting up the assignment, and only allow File Uploads, assuming that you are fairly certain all your students have a compatible word processing program.
I hope this is the issue at play, Peter. (If not, it may be time to contact Canvas support via Help>>Report a Problem.)
Actually, it is only available as a “File Upload” and issue is with all the submissions for this assignment.
My apologies, Peter! I read "one of my assignments" as "one submission for an assignment." Hmmm. Sometimes when I have seen that issue in the past it just magically resolves itself after a few hours. If not, after trying a different browser (always a good idea, just to be sure) as well as clearing the browser cache, it may indeed be time to contact Canvas support.
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