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Speedgrader thinks assignment is moderated, but it's not

Question asked by Mary Ann Smart on Mar 9, 2019
Latest reply on May 22, 2019 by Ken Black

Some (but not all) teaching assistants in my course are getting this message when they try to grade assignments in Speedgrader: "this submission has already been graded and is waiting for moderation." I get the same message. But the moderated grading option is turned off in the settings for the course site. Can anyone explain why this is happening and how to fix it?