When I click on files I get an add a folder option but i can't figure out how to get to add a file. In the video I watched it shower add a file on the right hand side but I only have add a folder.
Hello Joan Martin Welcome to the Canvas Community. Thank you for posting your question. To add a file to your "Files" area of the course, you can follow the steps outlined in this Guide: How do I upload a file to a course? It seems odd to me that you only have a button to add a folder. I just checked the account setting "Permissions" page for "Course Files - add / edit / delete", and it says:
Course FilesAllows user to add, edit, and delete course files and folders. Allows user to download files into a zip file, import a zip file, and lock/unlock files.
So, this would seem to indicate that if you are allowed to add/edit/delete folders, you should also be able to do the same for files.
If you are still not seeing this after reviewing the Guide that I have provided, then I would recommend that you reach out to the folks at the Canvas Help Desk to see if they can help troubleshoot this further with you. How do I get help with Canvas as an instructor? After speaking with them, please come back to this topic to provide an update. Thanks Joan!
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