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What to do when a it says you started a quiz but u didn't

Question asked by Madison Obukhovsky on Mar 13, 2019
Latest reply on Mar 14, 2019 by Michael Zimmerman

So I have a quiz for science on Friday and it requires a password and has a time limit. I went into canvas today and saw that it said I completed the quiz which I didn't even start it. It gave me a 0/23 because of the time limit but i didn't even access the quiz because I don't know the password. Please help!