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PDFs not loading

Question asked by Kristof De Schrijver on Mar 14, 2019
Latest reply on Mar 14, 2019 by Kristof De Schrijver

Hi,

 

We noticed the behaviour in some courses where a PDF is not loading (properly).

In the Files section of the course we uploaded several PDFs a while ago.
When trying to open them, it remains a blank sheet. As if there's no content there.

For some it started working all of a sudden, others remain empty.

We have tried in different browsers.

 

At first I thought it had to do with some rendering because canvas has its own PDF/docs engine.
But these files have been uploaded for more than 1 week already...

Any thoughts...?

 

Regards

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