how do i edit closed captions?
Lorraine, greetings! From your question I wasn't sure what video software you are using, but if you created or uploaded the video in Canvas using the Canvas tools, then this guide will help - How do I add captions to new or uploaded videos in Canvas as an instructor?
Hope this helps! Kona
Thanks Kona. The videos are stored in Arc media on CANVAS but were produced elsewhere. Captions have been added but I want to edit them because the software doesn’t capture the narrative at all points.
I will go back to our elearning person at work next week.
Hello Lorraine Towers...
You should be able to edit captions of your Arc video using either of these Guides:
Also, I wanted to let you know that I will share your question with the Canvas Studio Users Group here in the Community in hopes that your question will get some additional exposure. If you are not following this group, you can use the link that I have provided, and then click on the "Follow" button at the top right corner of the screen. Also, click on the nearby button called "Actions", and then click on "Join group".
I hope this extra bit of information will be helpful to you, Lorraine.
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