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How do I see Inbox conversations with students who have dropped?

Question asked by Katie B on Apr 3, 2019
Latest reply on Apr 4, 2019 by

Is there a good way to see inbox conversations with students who are no longer enrolled in my class? When they are no longer enrolled, their names are no longer searchable in the inbox. I'd like a record of our contact for when there's a dispute. I have Canvas set to forward all of my messages to my normal email, but the forwarded emails don't include the name of the student I emailed.